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Franchise Overview

Investment Range

$200,000 - $450,000

Net Worth Required

$350,000

Liquid Capital Required

$75,000

Franchise Fee

$32,500

Millie's Homemade Ice Cream Franchise

Investing in a Millie's Homemade Ice Cream franchise means joining a brand that has evolved from a humble beginning on Highland Ave, Pittsburgh, to a celebrated super premium ice cream franchise across the Mid-Atlantic and Florida. Founded by the passionate duo, Chad and Lauren Townsend, Millie's commitment to real ingredients and real relationships has led to its expansion into multiple shops, reflecting a deep connection with local farmers and artisans. As a franchise partner, you're part of a community that values the craft of homemade ice cream, offering diverse business models including shops and event trucks for community events. With reasonable liquid capital requirements, franchisees embark on a journey of growth with a brand dedicated to making moments, enriching lives with every scoop. This venture is not just about business growth but about creating lasting memories and fostering community connections, making every season a reason to celebrate with Millie's.

Millie's Homemade Ice Cream

About Millie's Homemade Ice Cream

Millie's Homemade Ice Cream, founded by Lauren Townsend and her co-founder, Chad, began as a small kitchen counter operation in Pittsburgh, Pennsylvania. With a deep passion for crafting super premium ice cream, they quickly grew their business beyond their initial Highland Ave location, expanding to include food trucks and event trucks that brought their classic ice creams to weddings, community events, and more. Their commitment to real ingredients and real relationships set the foundation for Millie's to become a beloved brand. Utilizing milk from Twin Brook Dairy and chocolate from Aimee Chocolat, every scoop of Millie's ice cream is a testament to their dedication to quality and the joy of making moments. As the brand continued to excite ice cream lovers across the Mid-Atlantic and beyond, their franchise began to grow, inviting franchise partners and owner-operators to share in their success and expand Millie's reach to new communities and seasons of life.


By February, Millie's had not only become a staple in Pennsylvania but also started to look towards locations like Florida to further expand their presence. The franchise model, designed to support passionate individuals with liquid capital and a desire to engage deeply with their community, facilitated growth into new markets. Millie's Homemade Ice, now with a production facility on rd Bridgeville, has grown from its humble beginnings to a regional powerhouse, hosting numerous shops across strategic locations. The brand's commitment to crafting memorable moments, alongside their franchisees, has allowed Millie's to not just open new shops but to become an integral part of the fabric of each community they enter. Lauren and Chad Townsend's journey from a love of homemade ice cream to running a successful franchise underscores their commitment to their associates, partners, and the principle that the keystone of business is forging lasting relationships with farmers, artisans, and every customer who visits Millie's in search of the perfect scoop of ice cream.

Millie's Homemade Ice Cream Training & Support

Millie's Homemade Ice Cream, founded on Highland Ave Pittsburgh by Chad and Lauren Townsend, offers comprehensive training and support to its franchise partners, ensuring they are well-prepared to run their super premium ice cream shops. From the humble beginnings of a small kitchen counter operation to the expansive production facility on Rd Bridgeville, Millie's has always been about crafting classic ice creams and creating moments of joy. New franchisees, who are often passionate ice cream lovers themselves, are introduced to the brand's commitment to real ingredients and real relationships, exemplified through partnerships with local farmers like Twin Brook Dairy and artisans like Aimee Chocolat. Training covers everything from the operation of scoop shops and event trucks to the financial management skills necessary to handle liquid capital effectively. Franchise partners learn directly from the co-founders, gaining insights into the values and passion that have fueled Millie's growth from a local PA favorite to a burgeoning presence in the Mid-Atlantic and Florida.


Support for new franchisees extends beyond the initial training period, with continuous guidance on managing their shop, food truck, or catering events for occasions such as weddings. The team at Millie's Homemade Ice Cream is excited to partner with owner-operators who share their dedication to the community and enthusiasm for the brand. With locations now spanning from Pennsylvania to Florida, franchisees are part of a growing family committed to making moments, expanding their business, and embracing the seasonal rhythms of summer scoops to fall flavors. This journey with Millie's allows franchisees to create a place in their community where people come to find joy, watch their families grow, and celebrate life's moments—all through the shared love of homemade ice cream. By joining Millie's Homemade Ice Cream franchise, owner-operators are not just opening a shop; they're crafting a legacy of joy and real connections, supported every step of the way by a team as committed to their success as they are to the quality of their craft.

Why Millie's Homemade Ice Cream

Buying into the Millie's Homemade Ice Cream franchise is stepping into a community rooted in the joy of creating moments around super premium ice cream. Launched from a small kitchen counter operation on Highland Ave, Pittsburgh, by Lauren Townsend and her team, Millie's has expanded its brand with a fervent commitment to real relationships and real ingredients. The journey from crafting classic ice creams at their flagship shop to partnering with Twin Brook Dairy and Aimee Chocolat symbolizes a dedication to quality and community. This franchise offers an opportunity to be part of a growing brand that values the experience of ice cream lovers, ensuring every scoop from a Millie's shop or food truck is a moment to remember. With a robust support system for franchise partners, including owner-operators and event trucks catering to weddings and community events, investing in Millie's means joining a family passionate about homemade ice cream and the moments it creates.


The frozen dessert market, especially with a focus on super premium ice cream, represents a vibrant industry with year-round appeal. While summer might be the peak season, the love for ice cream stretches into fall and beyond, offering franchisees a chance to delight customers in Pennsylvania and as far south as Florida. Millie's Homemade Ice Cream, with its roots in a production facility on Rd Bridgeville and its expansion to various locations, illustrates the potential to grow within this sweet spot of the market. The brand's commitment to using ingredients sourced from farmers and artisans, alongside the drive to expand and open new shops, speaks to a sustainable business model that resonates with both ice cream enthusiasts and those looking to make a long-term investment in a brand excited about making moments. With required liquid capital and a passion for the craft, becoming a Millie's franchisee is an opportunity to be part of a life-enriching journey that blends business with the pleasure of delivering joy one scoop at a time.

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